01
Platform Role
Bloeiva acts as a facilitator and coordination pipeline—connecting patients, caregivers, accredited clinics, and specialists across Autistech and WeCureGlobal.
Not an insurance provider or direct hospital operator.
Terms of Service
Essential platform commitments, operational boundaries, and rights across the Bloeiva ecosystem — simplified for clarity and trust.
Critical Medical Emergency Notice
Bloeiva is an analytical and healthcare concierge system.Bloeiva does not provide direct emergency medical treatment.In an acute or life-threatening crisis, call regional services immediately (e.g. 911 in US/Canada, 999 in UK, 112 across Europe).
02
Account Security & Auth
Multi-Factor Authentication (MFA) is strictly mandatory across all caregiver, institutional, and clinical logins to safeguard Protected Health Information (PHI).
Credential pooling prohibited; 15-min idle timeouts.
03
Patient Data Ownership
You retain 100% full legal ownership over your electronic health records, diagnostic scans, and clinical histories. Bloeiva processes PHI strictly under HIPAA BAA agreements.
Never monetized, shared, or sold to third parties.
04
Service SLAs & Disputes
Backed by a 99.95% target enterprise uptime SLA. Disputes undergo a 30-day good-faith informal escalation followed by standard binding individual commercial arbitration.
Governed under AAA (US) and London Commercial Court (EMEA).
Need the complete 18-page enterprise agreement?
Includes exhaustive clauses on COPPA pediatric consent, hospital escrow terms, and SAML 2.0 specs.